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Privacy Policy

Last updated: July 8, 2024

Melissa Bowen LPC LLC

The Authenticity Center

This Privacy Policy describes how Melissa Bowen (“we” or “us” or “I”) collects, uses, and shares your personal information when you use our website www.melissabowenlpc.com (the “Site”).

Any individual who engages with us as a client, your Personal Information remains strictly confidential, and any communication will be directed to you personally and specifically. Please see our client office policies for our privacy and communication policies, which are managed through your direct consent. 

 

Topics:

  • Personal information we collect

  • How we use your personal information

  • How we share your personal information

  • How we store your data

  • Email marketing

  • Changes

  • Contact Us

Personal information we collect

When you visit this Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

 

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

We use Device Information for:

  • Functionality: To recognize you on our website and recognize your previously selected

    preferences, including your preferred language and your location.

  • Advertising: We DO NOT  use this data with third parties for advertising purposes. We do no advertising through our website.

     

  • We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you:

  1. Register online or place an order for any of our products or services

  2. Voluntarily complete a customer survey or provide feedback on any of our message

    boards or via email

  3. Subscribe to email list

  4. Provide email to acquire free resource

  5. Subscribe to “site” to receive blogs and updates


    The Provided Information we collect may include:
     

  • Personal identification information (name, email address, phone number, etc.)

  • Billing information (billing address, shipping address, payment information, including

    credit card numbers, etc.)

    When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information.

  • How we use your Personal Information

    We use the Provided Information that we collect generally to fulfill any orders, registrations, or requests placed through the Site (including processing your payment information, delivering products, and providing you with invoices and/or order confirmations). Additionally, we use Provided Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with

    information relating to our products or services.

 

We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site.

 

How we share your Personal Information
 

The only type of third parties with whom we might share elements of your Personal Information are to complete any order or registration by your request. This includes:

  • Payment processors engaged by us to securely store and handle payments information, such as credit or debit card information

  • Providers of email management and distribution tools

  • Providers of security and fraud prevention tools and services,

  • Providers of data aggregation and analytics software services that allow us to effectively

    monitor and optimize our site

  •  

    Any individual who engages with us as a client, your Personal Information remains strictly confidential, and any communication will be directed to you personally and specifically. Please see our client office policies for our privacy and communication policies. 

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.



    How we store your data

    We securely store your data at Wix.com

    We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of information stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.

    We will maintain your Personal Information for our records unless and until you ask us to delete this information.

    Email Marketing

    If you make a purchase on this Site and/or opt in to receive emails, you agree to receive email communications from this site, including but not limited to newsletters, site updates, promotions, and other announcements and correspondence. We are not responsible for the receipt of any such emails. You are responsible for ensuring that our email address(es) are not blocked or forwarded to your spam folder.

 

You have the right at any time to stop us from contacting you for marketing purposes. If you opt to unsubscribe from receiving emails, you understand that you may no longer receive information or updates from this Site, including promotions.
 


Changes
 

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Complaints
 

Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. Residents of the European Union also have the right to lodge a complaint with your local data protection regulator, such as the Information Commissioner’s Office in the UK.

 

Contact us
 

For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.

Email us: melissabowenlpc@gmail.com
Call us: 337-400-9725
Write to us: Melissa Bowen • 850 Kaliste Saloom Rd, Ste 121 • Lafayette, LA 70508

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