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Questions?

  • HOW DO I SCHEDULE AN APPOINTMENT?
    You can click HERE to schedule a free 15-minute consultation, or send an email or make a phone call. After you take that brave first step of getting in touch, we will determine when to schedule that first appointment, or if it is best to refer you to another clinician. For all subsequent appointments, you will have personal access to an online scheduling site, where you will be able to schedule and reschedule your own appointments with your counselor. Melissa is scheduling new clients by referral only.
  • WHAT FORM OF PAYMENT IS ACCEPTED?
    Cash, check, or credit card (Visa, MC, Disc, Amex). Payment will be collected as you arrive for your session.
  • WHAT ARE THE POLICIES?
    As a new client, after we schedule your first session, I will send you privacy and policies documents online. This will describe all the policies, including confidentiality and the cancellation policy (which is to cancel within 24 hours notice to avoid a $50 fee).
  • DO YOU TAKE INSURANCE?
    We are a private pay agency, but offer the following to make our services as accessible as possible: Our clinicians provide services at reasonable rates. Depending on your clinician, we can also offer superbills for you to submit to your insurance company for any possible reimbursement for out-of-network coverage. Please discuss any request for discounted services with your clinician.
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